Delete your DigsTour account

How to delete your account

1. Sign in to DigsTour on this website with the account you want to delete.
2. Type DELETE in the confirmation box.
3. Press “Delete my account”.

If you can’t sign in, email ben@spader.us from the email address on the account and ask for it to be deleted.

You are not signed in. Sign in to delete your account, or email ben@spader.us.

What is deleted

From the live server, as soon as the deletion finishes:

• Your spaces, including the floor plans and scan data stored on them.
• Photos, 360° photos, point clouds, and other files uploaded to your account.
• API keys you saved for optional features (OpenAI, Google Maps, Matterport).
• Your login, so that email and Google sign-in no longer open this account.

What is not deleted right away

Each night DigsTour saves a backup of the whole database and every uploaded file, and it keeps the newest 14 of those backups. The job runs at 2:00 AM. Backups are stored on a drive on the local network, or on the same computer as the server if that drive can’t be reached. Deleting your account removes it from the live server. A copy can remain in a backup until that backup is no longer one of the newest 14. When the backup runs every night, that is 14 days. If a night is missed, the older copy stays until 14 newer backups exist.

This deletion does not erase old server log lines.